Return & Refund Policy for Uzzu TV IPTV


1. General Policy

Uzzu TV IPTV provides digital streaming services, and once a subscription is activated, refunds are generally not available due to the nature of the service. We encourage users to review subscription details carefully before making a purchase. By subscribing to our services, you agree to this policy.

2. Subscription Cancellations

Users may cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, and you will retain access to the service until the subscription period expires. Refunds will not be provided for unused time or partial months of service after cancellation.

3. Refund Eligibility

Refunds may be provided only in the following circumstances, subject to the discretion of Uzzu TV IPTV:

  • Technical Issues: If a user encounters persistent, verified technical issues that prevent access to the service, and our support team cannot resolve these issues, a partial or full refund may be considered.
  • Billing Errors: If an error occurs with billing or an unauthorized charge is identified, please contact our support team within 7 days of the transaction for assistance.

4. Requesting a Refund

To request a refund, please contact our support team at support@uzzutv.tv with your account details, transaction information, and the reason for the request. Refund requests will be reviewed on a case-by-case basis.

5. Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Dissatisfaction with content selection, as content availability may vary.
  • Service interruptions due to user-end issues, including internet connectivity or device compatibility.
  • Partial use of the subscription period.

6. Contact Us

For further inquiries or assistance with refunds, please reach out to us:

Email: support@uzzutv.tv